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How it works
A clear process, documented and secure.
Two tracks run in parallel: the commercial process (from request to contract) and the physical journey (your lot to your port).
Commercial process
From request to delivery.
Gold stages indicate where we need a document from you.
- 1RFQ requestProduct, grade, volume, port
- 2LOILetter of intent on company letterhead
- 3OfferSCO then FCO: price and terms
- 4ContractSigning and compliant bank payment
- 5ShippingInspection, documents, tracking
- 6DeliveryComplete export documentation
Typical scenario
Your first order, day by day.
Indicative timeline for a container of in-season product. Timing varies by origin, product and each party’s responsiveness.
Illustrative example
A roaster orders a container of green coffee
- Product
- Arabica, grade specified in the contract
- Volume
- 1 × 20′ container
- Incoterm
- CIF destination port
- Payment
- International banking channel
- Day 0RFQ submission YouTwo minutes online: product, grade, volume, port.
- Day 0Acknowledgement UsYour RFQ reference and dedicated contact.
- Day +2Qualification UsAvailable origins, indicative price (SCO), sample offered.
- Day +5LOI on company letterhead YouIt confirms your intent and initiates the firm offer.
- Day +7Firm corporate offer (FCO) UsPrice, specifications, shipping schedule, terms.
- Day +10Contract and payment YouSigning and payment through a compliant banking channel.
- Day +25Inspection and loading UsLot inspection, photographed container loading, seal, B/L.
- ArrivalReceipt at port YouComplete export documentation for customs clearance.
Physical journey
From field to port.
At each stage, what we check and the documents you receive.
01
Harvest
Legal status and actual capacity verified
02
Drying & sorting
Moisture and fermentation controlled
03
Processing
Grades WW180, WW240, WW320
04
Packaging
Loading photos, seal number
05
Shipping
B/L, certificate of origin, phytosanitary certificate
What you receive
A complete file, document by document.
Depending on product, origin and Incoterm, your export file includes:
OfferSCOIndicative offer: price and terms
OfferFCOFirm offer after receipt of the LOI
ContractSales contractSpecifications, price, Incoterm, schedule
InvoicingCommercial invoiceBasis for payment and customs clearance
QualityQuality & weight certificateIssued by the inspection agency
OriginCertificate of originCountry where the lot was produced
SanitaryPhytosanitary certificateAuthority in the country of origin
TransportBill of lading (B/L)Maritime transport document
TransportPacking listDetailed container contents
Seasonality
The right product, at the right time.
Indicative calendar of main harvests. Actual availability is confirmed by origin and lot.
| Product | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CocoaCôte d’Ivoire, Ghana | ||||||||||||
| Cashew nutsWest Africa | ||||||||||||
| Arabica coffeeKenya | ||||||||||||
| CoffeeEthiopia | ||||||||||||
| MangoesCôte d’Ivoire, Senegal | ||||||||||||
| SesameNigeria | ||||||||||||
| GingerNigeria | ||||||||||||
| Shea (collection)West Africa |
Main seasonSecondary seasonHighlighted column: current month